mkdocs-material/docs/faq/insiders-version.md
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# FAQs Material for MkDocs Insiders
Got any questions about our Material for MkDocs Insiders version? We do our best
to answer all of your questions on this page. If you can't find your question
below, please feel free to address it on our [discussion board] or reach out to
us via mail at __sponsors@squidfunk.com__.
[discussion board]: https://github.com/squidfunk/mkdocs-material/discussions/new/chooses
## General
__Why is the Insiders version offered as a subscription model?__
> We started Material for MkDocs years ago as an open-source project, available
for free to everyone. As the project grew over time, we found that maintaining
and managing the overhead became more challenging and time-consuming. To sustain
the project and create additional features more frequently, we decided to create
the Insiders edition, a paid and larger version of the community edition with
more features. This monthly-subscription-based model of the Insiders edition
allows us to dedicate more time and resources to the project and benefits both
the community and the Insiders users. Once our funding goals based on monthly
subscriptions are met, the Insiders features of that funding goals are released
to the community edition, letting everyone benefit from them once again.
Maintaining both the community and Insiders editions is an ongoing process, and
we rely on our sponsors to support us on a monthly basis, which makes this whole
project possible.
__What features are included in the Insiders version?__
> The Insiders version includes 20+ additional features. You can find an
overview of these features on our [Insiders page].
[Insiders page]: ../insiders/index.md#whats-in-it-for-me
__How often is the Insiders version updated?__
> Both our repositories, the community edition, and the Insiders edition, are
constantly updated, fixing bugs with high priority, and frequently adding new
features.
## Sponsorship
__Can I sponsor the project without a GitHub account?__
> Absolutely! You can support Material for MkDocs by sponsoring us on [Ko-fi],
regardless of whether you have a GitHub account. However, please note that we
currently manage all access to the private Insiders repository through GitHub,
as it is hosted on this platform. If you'd like to gain access to the
repository, you'll need to have a GitHub individual or bot account that can be
added as a collaborator. If your organization doesn't use GitHub or/and host its
repositories on other platforms, you can mirror the Insiders repository in your
environment once you have access.
__Which sponsoring tier should I choose?__
> The sponsoring tiers are divided into non-commercial and commercial use. If
you are an individual using Material for MkDocs for private or surely
__non-commercial__ open-source projects, you have two tiers to choose from,
depending on the number of sites you want to build. For organizations using
Material for MkDocs, we offer three different __commercial__ tiers, from which
you can choose depending on your requirements.
__If I sponsored with a one-time or custom amount, can I access the Insiders version?__
> No, please note that a minimum of $15 for [The Individual] tier per month is
required to become eligible for Insiders. While [GitHub Sponsors] also allows
sponsoring with lower or one-time amounts, access to Insiders is only granted
through ongoing sponsorships, with the minimum monthly amount being 15$ or
higher due to technical reasons.
[The Individual]: https://github.com/sponsors/squidfunk/sponsorships?tier_id=210638
__How is my sponsorship contribution used to support the project?__
> Your sponsorship contribution directly supports the development and
maintenance of the project. It allows us to dedicate more time and resources to
enhance the project's features and functionality. The additional funding helps
us prioritize improvements and updates, benefiting Insiders users and the wider
community. We also actively contribute to other upstream projects, fostering
collaboration and giving back to the open-source ecosystem.
__Are there any limitations on the number of sponsors for a particular tier?__
> No, there are no limitations on the number of sponsors for any tier. You can
sponsor the project at any tier regardless of how many other sponsors are
already there.
## Payment & billing
__Is there a trial period for the Insiders version?__
> No, we do not offer a trial period for the Insiders version. However, our
subscription model offers flexibility, allowing you to cancel your sponsorship
anytime. If you decide to cancel, your sponsorship will remain active until
the end of your billing cycle.
__What payment options do you accept?__
> We manage all our transactions and sponsorships through [GitHub Sponsors] and
[Ko-fi]. To become a sponsor of Material for MkDocs on GitHub, visit
[our sponsors' page]. On there, you can choose from five different sponsorship
tiers and pay by credit card. Please note that as of the beginning of 2023,
[GitHub no longer supports PayPal] payments. If you wish to pay with Stripe or
PayPal, you can find a selection of our sponsorship tiers on [Ko-fi]. Both
platforms provide you with a payment receipt once your purchase is successful.
[Ko-fi]: https://ko-fi.com/squidfunk
[GitHub Sponsors]: https://github.com/sponsors
[GitHub no longer supports PayPal]: https://github.blog/changelog/2023-01-23-github-sponsors-will-stop-supporting-paypal/
[our sponsors' page]: https://github.com/sponsors/squidfunk/
__Are discounts available for the Insiders version, such as student discounts?__
> Unfortunately, we are not able to offer any discounts for the Material for
MkDocs Insiders program. To ensure that everyone can afford the Insiders program
and keep the barrier as low as possible, we have set prices as low as $15/month
for [The Individual] sponsoring tier for non-commercial use.
__Do you offer free access to Insiders for open-source projects?__
> No, we do not offer free access to our Material for MkDocs Insiders version.
We understand that non-profit organizations may have limited budgets and may
need to prioritize their spending on other projects or organizations. It's
important to note that Material for MkDocs is maintained by a small team,
investing a lot of time and resources into constantly improving this project.
Material for MkDocs and its core features are free to the community through our
open-source model. Therefore, Material for MkDocs itself is already free.
> However, we do offer an affordable [The Individual] tier starting at $15/month,
which is meant for individuals and non-profit organizations using Material for
MkDocs to build 1-2 sites for non-commercial purposes. This tier provides access
to all new features, benefiting you from our ongoing development efforts.
__Is Insiders free for those who contribute to this project?__
> Great question! We can not offer free access to "drive-by" contributors that
only fix minor issues like typos or add new languages. These contributions are
always welcome, but as we need to review them, they resolve in a higher time
investment from our side and don't compensate for this work. However, as this
project keeps growing, we always seek for individuals to support us. In return,
we offer financial compensation or/and Insiders access. If you are interested
and have experience in the technologies and paradigms underneath, please get in
touch with us at sponsors@squidfunk.com:
> - Deep knowledge of CSS, HTML, TypeScript
> - Experience with progressive enhancement and responsive design
> - Experience with reactive programming with RxJS
> - Solid understanding of Python, MkDocs + ecosystem
> - Solid technical writing skills
__How can I set my billing to monthly or yearly?__
> You can sponsor Material for MkDocs on a monthly or yearly basis. Depending on
your billing cycle you automatically become a monthly or yearly sponsor. Your
[billing cycle] is an account-level setting that you can easily change in your
account. If, for some reason, you cannot make this change, you can create a
dedicated bot account with a yearly billing cycle on GitHub, which you only use
for sponsoring (some sponsors already do that). If you have any problems or
further questions, please contact us at sponsors@squidfunk.com.
[billing cycle]: https://docs.github.com/en/github/setting-up-and-managing-billing-and-payments-on-github/changing-the-duration-of-your-billing-cycle
__Can I get an invoice for my sponsorship payment?__
> Unfortunately, we can't provide you with an invoice for your sponsoring
transaction, as [GitHub Sponsors] handles all transactions for us. However, both
payment platforms, [GitHub] and [Ko-Fi], automatically send you a payment receipt
via mail once the sponsorship is active. Furthermore, we are working on a
solution to optimize access management and more features. If you are interested
in using this solution, please get in touch with us via mail at
sponsors@squidfunk.com or turn on all notifications for MkDocs, and we will
reach out as soon as we are live.
[GitHub]: https://github.com/sponsors/squidfunk/
__Can I switch between different sponsoring tiers?__
> Yes, you can switch between different sponsoring tiers at any time. Simply go
to the [GitHub Sponsors] page and change your sponsoring tier. Once you make
that change, it will be activated with your next billing cycle.
__How can I renew my sponsorship when it expires?__
> Renewing your sponsorship is a simple and straightforward process. When your
sponsorship period expires or gets canceled for some reason, you can easily
renew it by visiting [our sponsoring page]. From there, you can choose your
desired sponsoring tier and proceed to re-sponsor the project. Your continued
support is greatly appreciated, and we will make it as convenient as possible
for you to renew your sponsorship and continue contributing to the project's
success.
[our sponsoring page]: https://github.com/sponsors/squidfunk?metadata_origin=docs
__Can I sponsor the project for a specific feature or development goal?__
> While sponsoring specific goals directly may not be possible, our sponsoring
goals are connected to specific features or development goals aligned with the
project's roadmap. You can find an [overview of these sponsoring goals] and their
associated features on our website. Insider users have early access to all
already developed features, including those associated with higher funding goals
that will be reached at a later stage. If you're interested in accessing these
features, becoming a sponsor is the way to go. If you have a feature in mind
that you would like to see on the list, we encourage you to
[initiate a new discussion] to evaluate it with others.
[overview of these sponsoring goals]: ../insiders/index.md#goals
[initiate a new discussion]: https://github.com/squidfunk/mkdocs-material/discussions/new/chooses
__What happens if I reach my sponsoring limit for my current tier?__
> If you extend the number of sites that are in your current sponsoring limit,
please [upgrade your sponsorship] to a higher tier to continue using the
Insiders version and build more sites.
[upgrade your sponsorship]: https://docs.github.com/en/billing/managing-billing-for-github-sponsors/upgrading-a-sponsorship
__Do you offer refunds for sponsoring payments?__
> Unfortunately, we cannot offer any refund for sponsorship payments.
[GitHub Sponsors] and [Ko-Fi] manage all sponsoring transactions. Because of
that, we do not have any insights into the details of the funds and cannot access
them. If you have any payment issues, please get in touch with the GitHub
or Ko-Fi support team, as they can help you.
## Access management
__How do I gain access to the private Insiders repository?__
> If you sponsored with your __individual account__, you should have received an
email invitation to the private Material for MkDocs Insiders repository right
after you initiated your sponsorship. Simply accept the invitation within seven
days to gain access.
> If you sponsored using an __organization account__, please note we need
an individual account that we can list as a collaborator of the private Insiders
repository. After you initiate your sponsorship, please email us at
sponsors@squidfunk.com with the name of the individual or bot account. Once you
provide us with this information, we will add the account as a collaborator, and
after you accept the invitation, you will gain access to the repository. If
you have yet to receive the email or the invitation link has expired, please
contact us, the maintainers, at sponsors@squidfunk.com.
__Why can't my organizational account get access to Insiders?__
> Currently, it is not possible to grant access to an organizational account, as
GitHub only allows for adding individual user accounts. We are working on a
solution ourselves to simplify access for organizations. For now, to ensure that
access is not tied to a particular individual, we recommend creating a bot
account, i.e., a GitHub account that does not belong to a specific individual
but is listed as the owner of the organizational account and using this account
for sponsorship.
__Do I need to fork the repository to use it?__
> The answer is both no and yes. If you are using the Insiders version as an
individual, you can work directly with the private repository, as you do not
need to share the Insider features with others. If you are working with a team,
it is best to create a private fork using the individual account you listed as a
collaborator of Material for MkDocs and grant access to all members of your
organization to your fork.
__Can I share my Insiders access with others?__
> At the moment, it is not possible to directly share your collaborator status
for the private Insiders repository with other accounts. However, if you are
working with a team and would like them to access Insiders, you can share the
Insiders repository by utilizing options such as [cloning], [forking], or
[mirroring]. By doing so, you can start collaborating with your team members on
the new repository you have shared. This way, you can collectively benefit
from the Insiders features and work together on the project.
[cloning]: https://docs.github.com/en/repositories/creating-and-managing-repositories/cloning-a-repository
[forking]: https://docs.github.com/en/get-started/quickstart/fork-a-repo
[mirroring]: https://docs.github.com/en/repositories/creating-and-managing-repositories/duplicating-a-repository
## Runtime & cancellation
__How long is my sponsorship valid?__
> Your sponsorship is valid for as long as you continue to pay the monthly or
yearly fee. If you choose to cancel your sponsorship, you will lose access to
the Insiders version once your cancelation is active and will be automatically
removed by GitHub as a collaborator from the private repository.
__How do I cancel my sponsorship?__
> To cancel your sponsorship, follow the [step-by-step guide] provided by GitHub.
If you sponsored using an organizational account, please ensure that you cancel
your sponsorship using the same organizational account rather than your
individual account. This will help ensure that the cancellation is processed
correctly.
[step-by-step guide]: https://docs.github.com/en/billing/managing-billing-for-github-sponsors/downgrading-a-sponsorship
__What happens when I cancel my sponsorship?__
> If you choose to cancel your subscription to Insiders, you will be
automatically removed by GitHub as a collaborator on the day your cancelation is
effective. From that day on, you will no longer receive future updates. However,
you are __welcome to continue using the latest version__ that was available to
you at the time of your cancellation for as long as you like. Please note that
[GitHub deletes private forks], so you may want to take steps to ensure that you
have a backup of the software if necessary and use the locally installed version.
[GitHub deletes private forks]: https://docs.github.com/en/account-and-profile/setting-up-and-managing-your-personal-account-on-github/managing-access-to-your-personal-repositories/removing-a-collaborator-from-a-personal-repository#deleting-forks-of-private-repositories
## Licensing
__What constitutes commercial use of the Insiders version?__
> Commercial use refers to any use of the software for a business or for-profit
purpose. This includes any use by a corporation or other organization, whether
or not they generate revenue directly from the software. We offer different
pricing tiers for commercial use, each tailored to the needs of different
businesses. It's important to note that internal use of the software within your
organization is also considered commercial use, as with all commercial software.
__What constitutes non-commercial use of the Insiders version?__
> Non-commercial use of our Material for MkDocs refers to any use private use.
This includes individuals using the Insiders version for private or purely
non-commercial open-source projects. We offer two different tiers for
non-commercial use, depending on the number of sites you want to build.
__What is your fair use policy?__
> Our sponsoring approach only works when everybody sticks to our fair use
policy. This fair use policy helps us ensure that our software is used to
benefit both our users and our team. Our policy includes the following
guidelines:
> - Please refrain from __distributing the source code__ of Insiders. While you
may use the software for public, private, or commercial projects and may
privately fork or mirror it, we ask that you keep the source code private. This
is important to our sponsorware strategy, which helps us fund ongoing
development and support of the software. If it is leaked to the public and free
for everybody to use, it will destroy our sponsoring approach and massively
reduce the time we maintainers work on it. Depending on the impact, it might
lead to serious consequences.
> - As our sponsoring tiers are based on the number of sites you want to build,
please make sure to [upgrade your sponsorship] once your current sponsoring tier
limit has been reached.
__Does the Insiders version have a different license?__
> No. Whether you're an individual or a company, you may use Material for
MkDocs Insiders precisely under the same terms as Material for MkDocs, which are
given by the [MIT license].
[MIT license]: ../license.md
__Can outside collaborators build and run the documentation locally without access to Insiders?__
> Yes. Insiders is compatible with Material for MkDocs. Almost all new features
and configuration options are either backward-compatible or implemented behind
feature flags. When working with outside collaborators, changing the general
appearance of your site should be optional. Most Insiders features enhance the
overall experience, e.g., by adding icons to pages or providing a feedback
widget. While these features add value for your site's users, they should be
optional for previewing when making changes to content. Currently, the only
content-related features in Insiders that non-Insiders users can't properly
preview are [Annotations] and [Card grids].
> This means that outside collaborators can build the documentation locally with
Material for MkDocs, and when they push their changes, your CI pipeline will
build it with Insiders. When using built-in plugins exclusive to Insiders, it's
recommended to split configuration into a base mkdocs.yml and one with plugin
overrides via [configuration inheritance]. See the [getting started guide] for
more information.
[configuration inheritance]: https://www.mkdocs.org/user-guide/configuration/#configuration-inheritance
[getting started guide]: ../insiders/getting-started.md#caveats
[Annotations]: ../reference/annotations.md?h=anno#annotations
[Card grids]: ../reference/grids.md?h=grids#using-card-grids
## Support
__How can I contact support if I have questions about becoming a sponsor?__
> If you have any questions and would like to contact us before starting your
sponsorship, we are happy to answer all your non-technical questions about the
Insiders program via email at sponsors@squidfunk.com. All other questions can be
asked openly on our [discussion board].
[discussion board]: https://github.com/squidfunk/mkdocs-material/discussions
__Is additional support available for Material for MkDocs Insiders users?__
> Yes, we provide non-technical support related to sponsoring via email at
sponsors@squidfunk.com. For technical questions, please submit an issue openly
on our [issue tracker] or start a discussion on our [discussion board]. Issues
and discussions from our organizational sponsors, sponsoring on
__The Organization__ tier or higher will be prioritized.[^1]
[^1]:
Priority support means we will prioritize your issue, meaning we will look
into it and do our best to solve your issue asap. However, the prioritized bug
support does not mean that we can solve your issue before any others since
some issues might take more time to solve.
[issue tracker]: https://github.com/squidfunk/mkdocs-material/issues
__How can I display my logo on the list of premium sponsors?__
> If you would like us to display your logo in the [list of premium sponsors] and
have it linked to your site, please contact us via mail. Simply send us a
vertical SVG or PNG version of your logo making sure it displays the name of
your company and the logo to sponsors@squidfunk.com.
[list of premium sponsors]: https://github.com/squidfunk/mkdocs-material#user-content-premium-sponsors
__Is logo placement optional?__
> Yes, all of our commercial benefits, such as logo placement and backlinks, are
optional and can be opted in or out at any time.
__How can I report a bug in the Insiders version?__
> If you encounter a bug in the Insiders edition, we kindly request that you
report it on our [issue tracker] in the public community repository. When
submitting the bug report, please ensure that you do not include any private
Insiders' source code, as we want to uphold our fair use policy.
## Privacy
__Will you sign an NDA?__
> Unfortunately, we cannot sign any NDA or vendor agreement form. As a small
team working on Material for MkDocs, we have limited resources and cannot review
and sign any agreement. If you do not wish to
__Can I sponsor privately?__
> Yes, you can. GitHub gives you the option to set your sponsorship to [private]
when you set up your sponsorship. Additionally, we have a recommended workflow
for you: We suggest you create a new GitHub bot account. This bot account should
not be tied to a particular individual and should be privately listed as an
owner of your GitHub organization. This account can then be used to sponsor
Material for MkDocs privately. As a bot account, it will automatically be listed
as a collaborator of the private Insiders repository. You can clone, fork, or
mirror using this account. All information will be kept confidential; only the
bot account and us maintainers will have insights into his sponsorship.
[private]: https://docs.github.com/en/sponsors/sponsoring-open-source-contributors/managing-your-sponsorship#managing-the-privacy-setting-for-your-sponsorship
__Are there any geographical restrictions on becoming a sponsor?__
> No, there are no geographical restrictions for becoming a sponsor. We welcome
sponsorships from individuals and organizations worldwide. As long as your
credit card is valid and accepted by GitHub or Ko-Fi, you are eligible to become
a sponsor and support the project, regardless of your location.