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Updated documentation for GA4 (#3277)
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@ -116,18 +116,41 @@ integrated with the [cookie consent][extra.consent] feature[^1].
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??? question "How to visualize the collected feedback ratings?"
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It's quite easy to build a custom report with [Google Analytics] that will
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quickly show you the worst- and best-rated pages of your project
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documentation. You can generate a custom report with the following steps:
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To visualize feedback ratings you'll need to create a custom report with
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[Google Analytics] that will quickly show you the worst- and best-rated
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pages of your project documentation.
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1. Go to your Google Analytics __dashboard__
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2. Open the __customization__ panel on the left and go to __custom reports__
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3. Create a __new custom report__ and set a custom __title__ and __name__
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4. Add `Avg. Value` and `Total Events` to __metric group__
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5. Add `Event Label` to __dimension drilldown__
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6. Add `Event Category` to __filters__ and filter for the value __feedback__
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=== ":material-google-analytics: Google Analytics 4"
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Now, after you've saved the report and collected some feedback ratings,
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1. Go to your Google Analytics __dashboard__
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2. Go to the __Configure__ page on the left hand menu, then select __Custom Definitions__
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3. Click the __Custom metrics__ tab and then __Create custom metrics__, enter the following values:
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* Metric name: Page helpful
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* Description: Was this page helpful?
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* Event parameter: data
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* Unit of measurement: Standard
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4. Go to the __Explore__ page on the left hand menu, create a new __blank exploration__
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5. Configure the report as follows:
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* Dimensions: Add `Event name` and `Page location`
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* Metrics: Add `Event count` and `Page helpful` (the custom metric created in step 3)
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* Rows: `Page location`
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* Values: `Page helpful`
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* Filters: Add a new filter for `Event name / exactly matches / feedback`
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!!! warning "Delay in data availability"
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The report may take 24 hours or longer to begin displaying data
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=== ":material-google-analytics: Universal Analytics"
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1. Go to your Google Analytics __dashboard__
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2. Open the __customization__ panel on the left and go to __custom reports__
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3. Create a __new custom report__ and set a custom __title__ and __name__
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4. Add `Avg. Value` and `Total Events` to __metric group__
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5. Add `Event Label` to __dimension drilldown__
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6. Add `Event Category` to __filters__ and filter for the value __feedback__
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Now, after you've saved the report and collected some feedback ratings,
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you'll have a list of all pages with the total number of ratings, and an
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average rating per page. This should help you identify pages that need to
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be improved:
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