23 lines
1.1 KiB
YAML
23 lines
1.1 KiB
YAML
# Configuration for Support Requests
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# Label used to mark issues as support requests
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supportLabel: support
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# Comment to post on issues marked as support requests, `{issue-author}` is an
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# optional placeholder. Set to `false` to disable
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supportComment: |
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Hey @{issue-author} :wave: We ask that you please do not use GitHub for help or support 😄. We use GitHub solely for bug-tracking and on-going feature development.
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Many questions can be answered by reviewing our [documentation](https://docs.ghost.org). If you can't find an answer then our [forum](https://forum.ghost.org) is a great place to get community support, plus it helps create a central location for searching problems/solutions.
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FYI: Many projects have their own support guidelines and GitHub will highlight them for you as it did here, or the project owners will use issue templates to point you in the right direction, please read them before opening issues.
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# Close issues marked as support requests
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close: true
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# Lock issues marked as support requests
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lock: false
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# Assign `off-topic` as the reason for locking. Set to `false` to disable
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setLockReason: true
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